Shipping policy

We ship within the United States.

PROCESSING TIME
We typically ship in-stock orders 3 to 5 business days after the order is
placed. We do not ship on weekends or public holidays. Transit time is
additional and depends on the carrier and your location.

SHIPPING RATES
Shipping is calculated at checkout based on the weight of your order:

  Up to 35 oz — $11.99
  36 to 70 oz — $16.99
  71 to 150 oz — $21.99
  151 oz and over — $27.99

Free shipping on orders of $199.99 or more.

CARRIERS AND DELIVERY
We use UPS, USPS, FedEx and DHL. The carrier is chosen based on your location
and the fastest route for your order. You will receive tracking by email once
your order ships.

Delivery estimates are estimates only and are not guaranteed. Deliveries can
be delayed by events outside our control, including weather, carrier delays
and public holidays.

WHERE WE SHIP
We ship to addresses within the United States only. We cannot ship to PO
Boxes, APO or FPO addresses — please provide a physical delivery address.

Outside the US, we work with certified international partners. Use the
International menu at the top of the site to find the distributor for your
region.

TAXES
Sales tax is applied at checkout based on your delivery address and state
requirements.

TITLE AND RISK
Title and risk of loss pass to you when we hand your order to the carrier.

PROBLEMS WITH YOUR DELIVERY
If your order has not arrived within the expected window, or arrives damaged,
email hello@folicule.com with your order number and we will help.

RETURNS
See our Refund Policy.